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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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HAH 1991

July 26, 2025

5  out of  5
rating by HAH 1991
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Justin Mielke

July 23, 2025

5  out of  5
rating by Justin Mielke
"Good price, great service."
We responded:
"Hi Justin, thank you for taking the time to share your experience with us. We truly appreciate your support and look forward to continuing to serve you."
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Sarah Cantrall

July 23, 2025

5  out of  5
rating by Sarah Cantrall
"Very professional, very kind people!"
We responded:
"Hi Sarah, thank you so much for the kind words! We’re proud to have a team that’s both professional and kind. We truly appreciate your support and are always here to help with your insurance needs!"
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Jeffery Landry

July 22, 2025

5  out of  5
rating by Jeffery Landry
"Mike was friendly and informative he was able to get me car and renters insurance while making the experience enjoyable"
We responded:
"Thank you for your kind words! We're so glad Mike made the process of getting your car and renters insurance smooth and enjoyable. Providing friendly, informative service is what we strive for every day—we’re happy to have you with us!"
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Rock King

July 22, 2025

5  out of  5
rating by Rock King
"Austin was very helpful in my insurance quote. Outstanding knowledge and overall customer service! Highly recommend 👌 👍 👏"
We responded:
"Thank you for the great review! We're glad Austin was able to help you with your insurance quote and provide top-notch service along the way. His knowledge and dedication make a real difference. We truly appreciate your recommendation!"
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dawn treganza

July 21, 2025

5  out of  5
rating by dawn treganza
"Was thrilled with Austin Adair. He was fantastic."
We responded:
"Hi Dawn, thank you for the kind words! We appreciate your feedback and are always here if you need anything."
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Dave Murdock

July 17, 2025

5  out of  5
rating by Dave Murdock
"Carol is the best. Carol know how to take care of customers and does it with a smile. Carol is the reason I am with Mike Goodwin agency"
We responded:
"Thank you so much for the kind words! We're lucky to have Carol on our team. She truly goes above and beyond for our customers, always with a smile. We're thrilled to hear she’s made such a positive impact. We appreciate your loyalty and are proud to have you as part of the Mike Goodwin Agency family!"
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alicia Glass

July 16, 2025

5  out of  5
rating by alicia Glass
"nobody loves switching insurance, but Mike does a great job of explaining everything!"
We responded:
"Hi Alicia, you’re absolutely right—switching insurance isn’t always fun, but we’re glad Mike made the process smooth and easy by explaining everything clearly. Thanks for sharing your experience, and we’re here whenever you need us!"
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Eric Schmitt

July 16, 2025

5  out of  5
rating by Eric Schmitt
"Overall pleasant experience switching over to state farm. Austin made the process easy and extremely helpful. And the big perk of he helped me and my family save a bunch of money!"
We responded:
"Hi Eric, we’re glad Austin made your switch to State Farm easy and helpful. It’s great to hear you and your family are saving money. That’s what we’re here for! We appreciate your trust and look forward to serving you."
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Jack Grisan

July 15, 2025

5  out of  5
rating by Jack Grisan
"I had an expiring policy from a competitor and Austin was able to quote me a cheaper policy ($500+ annual savings) with added features including renters and life insurance. Austin was excellent to work with and made the entire process seamless, I would certainly recommend Austin at Mike Goodwin State Farm! 10/10"
We responded:
"Hi Jack, thank you for taking the time to share your experience with us! We’re thrilled that Austin was able to save you over $500 annually while adding valuable coverage like renters and life insurance. It’s great to hear the process was seamless, and we appreciate your recommendation. Austin and the Mike Goodwin State Farm team look forward to continuing to serve you!"
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ec bachert

July 10, 2025

5  out of  5
rating by ec bachert
"Austin was incredibly patient and helpful in getting our auto and home insurance bundle put together. This is a great office to work with!"
We responded:
"Thank you for your kind words! We’re happy to hear that Austin was helpful in putting together your auto and home insurance bundle. We appreciate your trust and look forward to serving you in the future!"
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M Del

July 10, 2025

5  out of  5
rating by M Del
"I honestly don’t even know where to begin, because when it comes to describing my experience with Austin, words truly feel inadequate. From the very first moment we connected, I could tell this wasn’t going to be a typical insurance interaction. I had expected a quick, transactional conversation about auto coverage—but what I received instead was something far more rare: a genuine, thoughtful, and deeply human experience with a team member who truly goes above and beyond. Austin is not just a knowledgeable professional—he is the kind of person who brings heart, integrity, and clarity into everything he does. He completely redefined my understanding of what it means to work with someone in the insurance world. From the very beginning, he made it abundantly clear that he wasn’t just trying to sell me a policy—he was here to help me feel informed, protected, and supported in the ways that mattered most to me and my family. One of the most incredible aspects of working with Austin is how deeply he listens. He took the time to ask thoughtful questions—not just about my coverage needs, but about my lifestyle, values, concerns, and long-term goals. He truly wanted to understand who I was, what mattered most to me, and how he could help build a plan that felt like a perfect fit—not just a generic bundle. There was never any pressure, never any rushing—just steady, sincere guidance from someone who clearly cares. What amazed me even more was how Austin combined deep technical knowledge with emotional intelligence. Insurance can feel overwhelming, especially when it comes to things like life insurance or long-term planning—but he broke down every detail with clarity and patience. I never once felt confused or intimidated. If something didn’t make sense, he took the time to walk me through it again. I felt completely empowered to make informed decisions. I originally contacted Austin for help with auto insurance. But after just a few conversations, I knew I wanted his help with everything—homeowners, life insurance, and even planning for future financial protection. It didn’t feel like a business transaction; it felt like building a partnership. He never made assumptions or gave cookie-cutter advice. Instead, he created a personalized strategy that made me feel genuinely cared for and protected. When we got to the more emotional part of the process—discussing life insurance—Austin showed extraordinary compassion. It’s not an easy topic, but he approached it with empathy, grace, and understanding. He created space for me to consider my options carefully, and helped me focus not on fear, but on providing for my loved ones in the most meaningful way possible. That support made all the difference. What also stood out was his exceptional communication. Austin is incredibly responsive, proactive, and clear in every interaction. Whether it was a quick update, a thorough walkthrough of a policy, or just a check-in to make sure I was comfortable with the next steps—he was always there. I never had to chase him down or wonder what was happening. His consistency and presence made the entire process smooth and stress-free. Austin’s attention to detail is unmatched. He reviewed every document with me, ensured I understood every term, and didn’t move forward until I felt 100% confident. He made complex information feel accessible, and decisions that once felt daunting suddenly felt manageable. He didn’t just provide insurance—he gave me peace of mind. But beyond all the expertise and professionalism, what truly sets Austin apart is the kind of person he is. He remembers the little things. He checks in just to see how you’re doing. He makes you feel like more than just a client—because to him, you are. His kindness, compassion, and integrity are real, and they shine through in everything he does. Because of Austin, I now feel completely confident in the coverage I have. I know that if something unexpected happens, I’m not just covered—I have someone I trust completely in my corner. That kind of trust is priceless. Would recommend."
We responded:
"Wow thank you for such a deeply thoughtful and moving review. Your words truly mean the world to us and reflect exactly the kind of experience we strive to provide. Austin is an exceptional team member, and we’re so proud to see how his integrity, empathy, and dedication made such a meaningful impact on your journey with us. We’re grateful for the opportunity to serve you and your family, and we’re here for you every step of the way. Thank you again for taking the time to share your experience and for placing your trust in our team."
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Tracy Adair

July 10, 2025

5  out of  5
rating by Tracy Adair
"I recently worked with Austin at Mike Goodwin State Farm for my auto, home, and life insurance needs, and I couldn’t be more impressed! He was super knowledgeable, friendly, and took the time to explain everything clearly. Austin made the process easy to understand and helped me find the best coverage options for my needs. The customer service was top-notch, and I really felt like they had my best interests at heart. Highly recommend this team if you’re looking for trustworthy, reliable insurance!"
We responded:
"Hi Tracy, thank you for the great review! We're thrilled to hear that Austin provided such a great experience and helped you find the right coverage for your auto, home, and life insurance needs. We truly appreciate your trust in our team and your recommendation. We're always here if you need anything!"
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susie drummey

July 10, 2025

5  out of  5
rating by susie drummey
"Mike is awesome!!!Saved me lots of $$$"
We responded:
"That's what we're here for! We appreciate the awesome review and are here if you need anything!"
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Josh Kraft

July 9, 2025

5  out of  5
rating by Josh Kraft
"Working with Austin has been an incredible experience from start to finish. He was absolutely amazing in helping me get set up with auto, home, and life insurance. Not only is he extremely knowledgeable, but he also takes the time to explain everything clearly and make sure you feel confident in your decisions. I never felt rushed or pressured—just supported every step of the way. He truly cares about finding the best coverage for your needs and goes above and beyond to make the process smooth and stress-free. It’s rare to find someone so professional, personable, and dedicated to helping people. I can’t recommend Austin enough!”"
We responded:
"Hi Josh, we’re thrilled to hear that Austin provided such knowledgeable, patient, and dedicated service throughout your insurance journey. Making sure you feel confident and supported is exactly what we strive for. We truly appreciate your recommendation and look forward to being here for you every step of the way! "
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Raven Lambkin

July 9, 2025

5  out of  5
rating by Raven Lambkin
"Very professional and relatable gentleman. Nice to be able to talk like a person and not just a number. Looking forward to working with Mike for the long haul."
We responded:
"Hi Raven, thank you for the kind words! Building long-term relationships with our customers is very important to us. We look forward to supporting you for years to come!"
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Brandon Van Kampen

July 9, 2025

5  out of  5
rating by Brandon Van Kampen
"Highly recommend this office. Austin helped with home, auto, and life insurance and was able to help me find what I needed."
We responded:
"Hi Brandon, Thank you for your kind recommendation! We’re glad Austin was able to assist you with your home, auto, and life insurance needs. It’s our goal to help you find the right coverage, and we appreciate you trusting our office. If you need anything else, we’re here to help!"
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Mandi Charlesworth

July 3, 2025

5  out of  5
rating by Mandi Charlesworth
"Beyond amazing answered questions asked me questions. I didn’t even think about asking. Tell me about policies. I didn’t even know were out there kind courteous beyond I recommend 1000 times to anybody both Mercedes and Mike they are chefs kiss."
We responded:
"Hi Mandi, thank you for the great feedback! Your recommendation means the world to us! We’re lucky to have such dedicated team members, and we look forward to continuing to serve you."
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Kathryn Beneteau

June 28, 2025

5  out of  5
rating by Kathryn Beneteau
"Awesome job! Got everything done in one call, got my documents texted as soon as I hung up and new tabs the next day. I've been doing this for many, many moons, this has been an awesome experience."
We responded:
"Hi Kathryn, thank you for the awesome feedback! We’re so glad to hear everything was handled smoothly and are always here whenever you need us!"
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megan grady

June 25, 2025

5  out of  5
rating by megan grady
"I absolutely loved working with Mike, he answered all of my questions and explained everything really well! He is fantastic and I had a great experience working with him."
We responded:
"Hi Megan, thank you for the great review and taking the time to share your experience with us! We’re thrilled to hear that Mike provided such a fantastic experience and took the time to answer all your questions thoroughly. We appreciate you choosing us and look forward to being here for you anytime you need!"
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Suzanne Wade

June 20, 2025

5  out of  5
rating by Suzanne Wade
"Excellent experience getting home and auto bundled! Highly knowledgable."
We responded:
"Hi Suzanne, thank you for your feedback! We’re glad to hear you had an excellent experience bundling your home and auto insurance. Our team takes pride in providing knowledgeable service, and we appreciate your trust!"
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Tom Merten

June 17, 2025

5  out of  5
rating by Tom Merten
"Highly recommend this office. Mike and staff are exceptional. Carol is the best …super responsive, goes the extra mile, and knows her stuff. Can’t ask for more!"
We responded:
"Hi Tom, thank you so much for the wonderful review! We’re thrilled to hear that you had such a positive experience with our team. Carol truly is a rockstar. We're lucky to have her! We appreciate your recommendation and are always here to help whenever you need us."
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Ron Hassen

June 16, 2025

5  out of  5
rating by Ron Hassen
"Carol and the team at state farm are great to work with ."
We responded:
"Hi Ron, thank you for the kind words! We're so glad to hear you’ve had a great experience with Carol and the rest of the team here at Mike Goodwin State Farm. We truly appreciate your support and look forward to continuing to serve you!"
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Jill King

June 13, 2025

5  out of  5
rating by Jill King
"Austin was amazing and helped me with my auto, home and life insurance. I would definitely recommend working with him! 😊"
We responded:
"Hi Jill, thank you so much for your thoughtful review! We're so glad to hear that Austin was able to help you with your auto, home, and life insurance needs. He’s truly dedicated to making sure our customers feel supported and informed every step of the way. We appreciate your recommendation and look forward to being here for you whenever you need us!"
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kim davis

June 13, 2025

5  out of  5
rating by kim davis
"Austin was amazing! He was so helpful and explained thing’s to make sure I understood my car and homeowners insurance instead of just throwing numbers at me. I highly recommend using Austin for your car and homeowners insurance!"
We responded:
"Hi Kim, thank you so much for the kind words! We're thrilled to hear that Austin took the time to explain everything clearly and make sure you felt confident in your coverage. Providing personalized service and helping our customers truly understand their insurance is exactly what we aim for. We appreciate your recommendation and are grateful to have you as part of our State Farm family!"
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Anthony Dise

June 11, 2025

5  out of  5
rating by Anthony Dise
"Austin was a great help getting me a very affordable policy and quick. The office receptionists were also very friendly, which isn’t very common these days."
We responded:
"Anthony, thank you so much for your wonderful review! We're thrilled to hear that Austin was able to assist you in finding an affordable policy quickly. Our team takes pride in providing friendly and helpful service, so it's great to know that our receptionists made a positive impression. We appreciate your feedback and look forward to serving you again in the future!"