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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tee Askew

December 12, 2025

5  out of  5
rating by Tee Askew
"Mercedes was extremely helpful in getting me a great rate. Very professional and knowledgeable."
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JAB

December 10, 2025

5  out of  5
rating by JAB
"Austin helped me on short notice and gave me a great price, I recommend him to anyone looking to save money and get a good quote !"
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Yasmani Enebral Valdivia

December 10, 2025

5  out of  5
rating by Yasmani Enebral Valdivia
"Excelente atención por parte de Diana, muy agradable y profesional."
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Mike Partain

December 10, 2025

5  out of  5
rating by Mike Partain
"Goid experience, great service!"
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Jeffrey Reilly

December 9, 2025

5  out of  5
rating by Jeffrey Reilly
"Called for a quote; And received exceptional service and communication. This was like engaging with customer service in the old days, but with new technology."
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Helen Skarsgaard

December 9, 2025

5  out of  5
rating by Helen Skarsgaard
"Diana was super helpful with all the questions i had about my auto insurance"
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William Gonchoroff

December 8, 2025

5  out of  5
rating by William Gonchoroff
"Diana was very professional and easy to talk to, she made this whole process so smooth and easy!"
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Kathy Martinson

December 4, 2025

5  out of  5
rating by Kathy Martinson
"Great agent to work with. Took his time with me and explained everything to me. Not to mention a great rate too. Highly recommend Mike Goodwin."
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Marsha Steers

December 4, 2025

5  out of  5
rating by Marsha Steers
"Super Helpful! Professional! Easy and Seamless transition! Saved me a ton by switching from Progressive. Referred my son and he switched too! Will def refer to family and friends!"
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Mitzi Murphy

November 26, 2025

5  out of  5
rating by Mitzi Murphy
"Excellent support to our needs. Diana has the patience of a saint when it came time to get us signed up. Thank you. Looking forward to doing future business with you."
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Candy Blair

November 21, 2025

5  out of  5
rating by Candy Blair
"I’m so glad I made the switch to Mike Goodwin State Farm auto insurance! Austin handled everything with such professionalism and ease and ended up saving me about $40 per month! Not only was he efficient and knowledgeable, he was also kind and engaging throughout the entire process. I could tell he truly wanted to help me and not just make a sale. I highly recommend Mike Goodwin State Farm!"
We responded:
"Thank you so much Candy for your wonderful feedback! We're delighted to hear that Austin provided you with professional, knowledgeable, and caring service while helping you save on your auto insurance. It’s great to know that you felt supported throughout the entire process. We truly appreciate your recommendation and look forward to continuing to serve you!"
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Rene Caruso

November 14, 2025

5  out of  5
rating by Rene Caruso
"The idea of shopping for and switching Insurance is something nobody loves to do. Dianna, at Mike Goodwin‘s office, made the experience so easy and seamless. I regret not doing it before and saved us $1200 a year on our insurance. I highly highly recommend Diana and Mike Goodwin‘s office in Birmingham for your insurance needs"
We responded:
"Thank you so much for sharing your experience, Rene! We’re thrilled to hear that Diana made the insurance shopping and switching process easy and seamless for you. Saving $1200 a year is an incredible benefit, and we’re glad you took the leap! Your high recommendation means a lot to us. We look forward to continuing to support you and please do not hesitate to reach out if you need anything!"
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Tarey Bates

November 12, 2025

5  out of  5
rating by Tarey Bates
"Austin was great helped me threw all the steps made every thing easy. Very nice guy try them out at least get a quote."
We responded:
"Thank you for your kind words! We're so glad to hear that Austin made the process easy and guided you through every step! Let us know if you need anything."
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Chris Allen

November 3, 2025

5  out of  5
rating by Chris Allen
"Mike by a landslide has the best customer service and was very thorough with my policy handling will definitely be referring everyone I know thanks Mike"
We responded:
"Thank you so much for your kind words, Chris! We're thrilled to hear that! Your referrals mean a lot to us, and we truly appreciate your support. If you ever need anything else, don't hesitate to reach out!"
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JoAnne Bond

October 30, 2025

5  out of  5
rating by JoAnne Bond
"Austin was very patient and kind and responsive. He saved me quite a bit of money. Im in a situation where money matters and with his help, things will improve."
We responded:
"Thank you so much for your thoughtful review! We're so glad to hear that Austin was patient, responsive, and kind during your experience. Helping our customers find affordable insurance solutions that truly make a difference in their lives is always our top priority. Whether it’s auto insurance, home coverage, or financial protection, we believe in making things easier—and better—for every person we serve. We’re grateful you chose our office and we’re here whenever you need us!"
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Gerald Shoemaker

October 30, 2025

5  out of  5
rating by Gerald Shoemaker
"Had a great experience with Diana, helped me a ton with my policy, definitely recommend"
We responded:
"Thank you for your great feedback! We're so glad Diana was able to assist you with your insurance policy and provide such a positive experience. Our goal is always to deliver exceptional customer service, whether it’s helping with auto insurance, home insurance, or reviewing coverage options. We truly appreciate your recommendation and look forward to continuing to serve your insurance needs!"
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Tim Cahill

October 25, 2025

5  out of  5
rating by Tim Cahill
"Mike cut got me a policy for half of what I was paying with my old agency! Great experience!"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear that Mike was able to help you get a policy at such a great rate. We’re glad your experience was positive and appreciate your trust in our team!"
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Linda Harris

October 24, 2025

5  out of  5
rating by Linda Harris
"Austin was absolutely wonderful. I was ill kept having to have him call back. He was very understanding and congential. Persistant without being pushy. On a scale of 1-5 I give him a 6 wonderful price for 3 vehicles and house insurance . He ended up finding me discount that I was eligible for making price even better. I will tell all my friends about him. Thanks Austin"
We responded:
"Hello Linda, thank you for your fantastic review! We’re thrilled Austin and our team could provide understanding, persistent, and helpful service while finding the best discounts for your insurance. Our entire team takes pride in supporting our customers, and we truly appreciate you spreading the word about our State Farm team!"
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NICOLE Kern

October 15, 2025

5  out of  5
rating by NICOLE Kern
"Diana took the time to explain everything and found me great coverage for a good price, was very easy to work with!"
We responded:
"Thank you for your kind words! We’re glad Diana could take the time to explain everything and help you find the right coverage at a great price. She’ll be happy to know your experience was easy and positive. We appreciate you choosing our team for your insurance needs!"
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R R

October 14, 2025

5  out of  5
rating by R R
"Mike and his team are awesome, they always answer my calls and answer all my questions."
We responded:
"Thank you for sharing your experience! We're glad our team could provide the support you needed and answer all your questions. We truly appreciate your trust in us for your insurance needs!"
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Teresa Perez Mejia

October 10, 2025

5  out of  5
rating by Teresa Perez Mejia
"Excelente servicio con Diana Zúñiga en State Farm Goodwin. Fue muy amable, profesional y paciente al explicarme todas mis opciones de seguro. Se aseguró de que entendiera cada detalle y me ayudó a encontrar la mejor cobertura para mi situación. ¡Recomiendo mucho trabajar con ella!"
We responded:
"Thank you for sharing your experience! We’re thrilled Diana provided kind, professional, and patient service helping you understand all your insurance options and find the best coverage for your situation. We truly appreciate your recommendation!"
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Leslie Gonzalez

October 10, 2025

5  out of  5
rating by Leslie Gonzalez
"I had an amazing experience thank you so much! Definitely recommend Diana Zúñiga ! She was amazing, customer service was amazing ! Will be recommending to family members!"
We responded:
"Thank you for sharing your experience! We’re so glad Diana helped make your insurance experience smooth and positive. Our State Farm team takes pride in delivering excellent customer service and we truly appreciate your recommendation to family and friends"
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Pedro Zuniga

October 10, 2025

5  out of  5
rating by Pedro Zuniga
"Diana is an excellent State Farm agent! She was very knowledgeable, patient, and made the whole process smooth and stress-free. She took the time to explain all my options and helped me find the perfect coverage for my needs. Highly recommend her!"
We responded:
"Thank you for your kind words! We’re thrilled to hear Diana provided knowledgeable, patient, and stress-free service while helping you find the perfect insurance coverage. Our State Farm team takes pride in guiding every customer through their options and making the process smooth. We truly appreciate your recommendation!"
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Ryan Lowery

October 6, 2025

5  out of  5
rating by Ryan Lowery
"Diana was great! She explained all my options and informed me on what coverages I need. I’d Highly recommend Diana to anyone looking for insurance!"
We responded:
"Thank you for your kind words! We’re so glad Diana could guide you through your options and help you find the right coverage. Your recommendation means a lot to us!"
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Keith Jordan

October 2, 2025

5  out of  5
rating by Keith Jordan
"Austin went over my policy with me in detail. He was patient and very professional. I’ll be 60 years old this year and I learned new things about auto policies that no one ever explained to me before."
We responded:
"Hi Keith, we really appreciate you sharing your experience! Austin takes pride in making sure every detail is clear, and we’re glad he could provide helpful guidance. Thank you for trusting us with your insurance needs!"